uControluControl Insight — Platform Overview
uControl Insight
One platform. Multiple modules. Built for IT teams who need to know what they have, keep it under control, and onboard new customers fast.
uControl Insight is a modular IT operations platform from Tekwurx. Each module solves a specific problem and shares a common foundation — the same authentication, role model, audit trail, AI assistant layer, and Microsoft Teams integration — so the platform grows with you without duplicating effort.
The modules
Continuous IT asset discovery across your entire estate — physical hosts, virtual machines, network devices, printers, IoT, cloud workloads, and more. Maps topology, ingests NetFlow / IPFIX, surfaces risk, and helps you find what you didn’t know you had. | |
|---|---|
Structured customer onboarding for IT service management. Walk a new customer engagement through a guided sequence of sections — Active Directory, groups, service levels, priorities, incident and request categories, workflows — with sign-off gates at each stage. AI accelerates the boring bits. |
Build information
Version | 1.0 |
|---|---|
Release date | April 2026 (rolling feature drops — see What’s New) |
Vendor | Tekwurx Software Ltd. |
Java | 21 |
Database | MariaDB 10.6+ / MySQL 8.0+ |
Browser support | Current versions of Chrome, Edge, Firefox and Safari. |
What ships with every module
Authentication — local database, LDAP, SAML, and OpenID Connect (Entra ID / Azure AD, ADFS). Single sign-on once configured.
Role-based access control — Administrators, Editors, Approvers and Viewers, applied per engagement where it makes sense.
Audit trail — every create, update and approval is recorded with actor, timestamp and before/after values.
AI assistant layer — opt-in, provider-agnostic (OpenAI / Anthropic / local models). When enabled, each module surfaces context-aware AI features such as classification suggestions, item generation, and scan diagnosis.
Microsoft Teams integration — channel alerts and approval notifications.
Languages — the interface is available in five languages — English, French, German, Spanish and Italian. Each user chooses their own on their Profile page; until they do, the platform uses the global default set under Settings → General. Dates and numbers follow each user’s locale — for example, English shows 31 Aug 2026 and German shows 31.08.2026.
Settings UI — in-product administration of authentication, integrations, AI provider keys, licence, and Teams hooks.
Getting started
If you’re new to the platform, work through the Discovery module’s Getting Started section first — it covers architecture, deployment options, and installation. TekReady ITSM has its own Getting Started guide focused on running your first customer engagement.
What’s new
See What’s New (under this page) for the latest feature drops, including the May 2026 expansion of asset discovery coverage and the AI features added to TekReady ITSM.