Service Mapping

Who it's for

Value for every role.

CIO / IT Director

See the business services behind the technology, and prioritise investment and risk by service, not by server.

IT Operations

Trace impact up and down the stack in clicks, know what a change or outage will actually hit.

Change & Problem

Assess change risk against real dependencies, not tribal knowledge or a stale diagram.

Service Owners

Prove what makes up your service, who owns each part, and what it depends on.

Architecture

A living map of application and infrastructure dependencies, maintained automatically.

Security & Risk

Understand blast radius, exactly what a compromised asset connects to.

How it works

From raw inventory to a service model you trust.

uMap detects the relationships and assembles the models, no scripting, no manual diagramming.

No-code modelling

Automatically detects relationships across hardware, software and network, no scripting required.

Single & multi-tier models

Assemble application and service models with full upstream and downstream dependency paths.

Impact analysis

Traverse the map from any asset to see what depends on it, and what it depends on.

Live topology

An interactive graph of typed relationships, with flow-derived traffic edges that age out automatically.

Publishes upstream

Push modelled services, CIs and relationships to your CMDB and to BMC Discovery.

Continuous monitoring

Monitors modelled applications and tracks drift over time, so maps stay trustworthy.

From discovery to service model

Raw inventory becomes a map you can act on.

uMap inventories the estate, detects dependencies and assembles single- and multi-tier models, then maintains and monitors them as the environment changes, publishing to upstream systems including BMC Discovery.

No-code relationship detection
Upstream and downstream impact paths
Publishes to CMDB and BMC Discovery
Monitors and tracks drift over time

Questions

Frequently asked.

Do we need to script or draw the maps?

No, uMap is no-code. It detects relationships automatically and assembles the models for you.

Where does the dependency data come from?

From uControl's own discovery and reconciled data, plus your integrations, so maps reflect reality, not a one-off diagram.

Can it publish to our CMDB?

Yes, modelled services, CIs and relationships can be synchronised to your CMDB and to BMC Discovery.

How does it stay current?

It continuously monitors modelled applications and tracks drift, so the map updates as the estate changes.

See how everything connects.